About the role:
GBS is offering two (2) fantastic opportunities for Marketing and/or Business students to join the team as part of our 12-month Co-operative (Co-op) program. Commencing in January 2021, the Co-op program provides penultimate year students with the chance to gain experience in a real job where you can apply the knowledge you have gained at university while continuing to develop your technical and business skills.
As a BP GBS Co-op student within the Marketing stream, you will focus on either Marketing or Customer Experience disciples gaining experience across (but not limited to):
- Targeted digital campaign development and execution (eDM)
- End-to-end customer acquisition, onboarding and retention
- Identification and execution of initiatives to improve the customer experience
- Campaign reporting and generating insights based on success measures to benchmark results to identify best practice performance and opportunities to implement best practice service delivery
- Incubation of new service lines for product and marketing support (i.e. new product launches)
You will also have the opportunity to collaborate with teams across Customer Support, Sales, Marketing Support, Accounts Receivable and Customer Communications to produce performance reports and identify key insights and trends ultimately to continuously improve and refine the experience of our Customers.
About you:
- To be eligible for our Co-op program you are:
- In your penultimate OR graduating year of a Marketing, Communications or Business (or similar) degree
- Available to start in mid-January 2019 for a fixed-term period of 12-months
- An Australian citizen or permanent resident
- Have experience working in retail, customer service and/or office-based work (preferable)
Breadth of competence across the following capabilities is highly desirable:
- Strong personal effectiveness and leadership skills: you can communicate purposefully and clearly with a range of partners, present ideas, manage your time and are hungry to learn, develop and acquire new skills
- Customer centricity: a customer-first mentality
- Commercial attitude: using time and resources to find opportunities to do things more efficiently and to ensure full benefits of activity is realized
- Digital fluency: able to understand the power of using digital tools to drive initiatives forward, identify improvement opportunities and a natural preference to automate work to eliminate inefficient work practices
About the benefits:
- Competitive salary package + 9.5% super
- Excellent work-life balance & flexible working arrangements
- Collaborative environment that celebrates achievements, diversity & culture
- Career development and mentoring programs in a global organisation
- Convenient location in a newly refurbished office in Docklands next to Southern Cross
- Barista training (make your coffee on our café quality machines!)
BP Australia acknowledges Aboriginal and Torres Strait Islander peoples as Australia's First people. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people for this role and all other current vacancies.