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Management at Coles
- Average rating for Management, based on 64 reviews8.3 / 10
How accessible are managers and do they make good mentors? You may want to address internal communication, performance feedback or praise and recognition.
Managers are there with you each and every day, you are able to ask them anything that is on your mind. The program requires you to have weekly meetings with your store manager and fortnightly meetings with the regional manager. I have found that I have a lot more contact with my managers then what is required, but like it that way because it makes me feel much supported.
Graduate, Tweed Heads
Directors constantly make an effort to hear about how ALL employees are travelling in the business from always open surveys, to listening sessions, to email inboxes to ask questions and regular catch-up sessions. This is also applicable to the other high level managers who tend to be very personable and open. While they may not know all the team members' names in the business, they certainly don't act like anyone is beneath them and express they are always more than happy to have a chat/coffee.
All managers that I have come across have been very successful and as a whole the company is very good at supporting the learning and development of Grads.
We have an entirely open plan office so it makes interacting with managers easy as I see them as accessible and approachable. I think most managers make really good mentors and all the ones that I've worked with have shown a real interest in my development and helping me to succeed. I think praise and recognition is done really well here.
Very accessible - we have a manager who we report to in each rotation and I see my manager minimum once a week. We also have a mentor for the length of our program who I see regularly. We also received 3 monthly reviews with feedback.