Application Process & Interviews at Commonwealth Bank

Please describe the interview process and assessments.

A cover letter, resume and academic transcript. An online set of numerical, logical, and personality tests. A digital video interview with HR. An assessment centre with other prospective hires. An interview with a manager and someone from HR.
Graduate, Sydney
Fun, Exciting and challenging
Midlevel, Orange NSW
online questionnaire, digital video interview, assessment centre (group and 1 on 1 interview) was very efficient and not too complex to navigate
Midlevel, Sydney
Fast - application to role offer was within 3 weeks
Midlevel, Sydney
Smooth process. Resume, phone call, interview, offer.
Midlevel, Sydney
There was a lot.
Graduate, Sydney
Resume submission, online testing, video interview and assessment centre
Graduate, Sydney
I completed an online application which included logic and personality testing. This was followed by a video interview. The last stage was a in person interview and assessments in a group.
Midlevel, Sydney
Psychometric testing, phone interview, assessment centres
Midlevel, Sydney
As a grad it was 1. Online application 2. Numeracy online tests 3. Phone interview 4. Assessment centre 5. Final interview
Graduate, Sydney
Good - can be a bit slow
Midlevel, Sydney
The application process included submitting the resume online, following by psychometric testing, an online interview (with pre-recorded questions) and finally an assessment centre (which included a group activity and one-on-one interview).
Midlevel, Adelaide
Started with heaps of online forms, but a very rapid process from there. It felt like I was given the opportunity to show how I perform, rather than an arbitrary test.
Graduate, Sydney
Online assessments and a phone interview which I completed overseas and flew in for an assessment centre which included an interview and group task. The company really valued my time and made the interview process a welcoming to the company as well with a guided tour of the building and networking throughout.
Midlevel, Sydney
Few hurdles to get through, but overall extremely quick and efficient.
Midlevel, Sydney
Interview process and assessments were very well organised and progressed smoothly. There was a good variety of interviews/tasks but it wasn't overwhelming or tedious.
Midlevel, Sydney
Online application, online test, digital video interview, group activity, face to face interview
Midlevel, Sydney
Graduate program consists of aptitude/logic tests, digital interviews, assessment centre. Very concise in comparison to some other graduate program applications.
Graduate, Sydney
Resume submission, online testing, digial video interview, group assessment centre, one to one manager interview
Midlevel, Sydney
Talent acquisition are happy to guide you with producing a resume that will work for different roles you are applying for.
Midlevel, Wollongong
Fair
Midlevel, Sydney
Standard interview process used by most companies. Online application, psychometric testing, online interview, followed by an assessment centre.
Graduate, Sydney
Highly variable, depending on whether you know the hiring manager. HR usually just gets in the way.
Midlevel, Sydney
Online application. Psychometric testing. Online pre-recorded interview. Digital video interview. Assessment centre & face-to-face interview.
Midlevel, Hobart
Online application. Online assessment. digital video interview. In person assessment centre. Job Offer
Graduate, Sydney
-Cognitive Testing –digital video interview -Assessment Centre plus 1-on-1 interview
Graduate, Sydney
Straight forward, open & honest
Graduate, Sydney
Round 1) Resume and 3 questions about what sets you apart and why you want to work for CBA Round 2) Numeracy, Literacy, Problem Solving and Values based assessments Round 3) Phone Interview Round 4) Group Assessment and individual interview
Graduate, Sydney
Online application. Online assessment. digital video interview. Assessment day - group interview, individual interview, tour around the office.
Midlevel, Sydney
Will describe the steps I went through: 1. Online application - included questions about why I wanted the role 2. Online testing - 3 components including reasoning, maths and comprehension. 3. Digital video interview 4. Assessment centre (face to face - they flew me to Sydney). This day included: a. Group project. We were given a task to complete as a group and then had to present (was all about seeing how we worked in a team rather than the actual result) b. lunch & networking - had the opportunity to network with our interviewers c. tour of office d. Interview
Midlevel, Adelaide
Standard graduate recruitment process.
Graduate, Sydney
They've changed, but back when I took it I had a bunch of computer tests, a phone interview and then an assessment centre.
Midlevel, Sydney
The interview process was similar to any other company hiring graduates.
Graduate, Sydney

What questions were you asked in your interviews?

Many questions elucidating my character: "when have you been under pressure to deliver?", "how would you react if part way through the program, your manager told you that you weren't performing", and so on. Many positive questions too.
Graduate, Sydney
What I saw my future to be, what my goals and aspirations were, and what I saw CBA as being.
Midlevel, Orange NSW
Mix of character and technical
Midlevel, Sydney
Why I want the role, my strengths and development areas, career path in 3-5 years, how do I manage stakeholders, how do I approach tasks that are ambiguous
Midlevel, Sydney
30 minutes consulting case study then 30 minute resume/experience questions
Midlevel, Sydney
Why do you want to work here? What's an example of where you did x?
Graduate, Sydney
Mostly questions around values and behaviours, some business unit specific questions related to human resources
Graduate, Sydney
I was asked about my background and interests. I was mainly asked skills based questions where they were looking for example answers to demonstrate competence.
Midlevel, Sydney
Why CommBank, degree history, why I chose my degree.
Midlevel, Sydney
Context/Action/Result like questions.
Graduate, Sydney
Mostly soft skills, since I applied for an intern position. Focused on how I managed conflict, led teams, worked cooperatively, etc.
Graduate, Sydney
Values based questions are really important to CommBank
Midlevel, Sydney
Give a piece of advice that you found valuable
Midlevel, Sydney
Questions relating to teamwork, leadership, time pressures, future goals ('where do you see yourself in five years?' etc. The standard type questions.
Midlevel, Sydney
My experience, how I demonstrate the company's values
Midlevel, Sydney
The usual ' how have you showed...' - initiative, conflicting personalities, impossible situations etc. Why I would like to be at the bank?
Graduate, Sydney
My view of future of company and My experience
Midlevel, Sydney
Would I be willing to move states? What do I do with my spare time? What I knew about the company (general info, competitors, CEO, etc)?
Graduate, Sydney
Name a time when... What would you do if...
Midlevel, Sydney
Examples of times I had demonstrated the organisation's values in previous roles. How I achieve work-life balance. What I want from an employer.
Midlevel, Hobart
How would I approach a number of situations; what is important to the group in my opinion? How do I cope with stress?
Midlevel, NA
Tell me about an experience where you had to overcome an obstacle in a team environment
Graduate, Sydney
Personal, work experience & Education. Standard Behavioural questions.
Graduate, Sydney
Can you think of a time when you demonstrated <a certain behaviour or value>
Graduate, Sydney
They were all situation based questions. E.g. describe a time when you encountered a difficult problem. What did you do to solve it?
Midlevel, Sydney
1. Phone interview - general questions about myself, why I had applied, what I enjoyed studying at university. Trickiest question was 'What is the best piece of advice you have received.' 2. Face to face interview - majority of the questions (probably 90%) were behavioural questions that could be answered with the STAR method (situation, task, action, result). i.e. 'tell me about a time when you improve a process,' 'tell me about a time you had to give someone feedback' etc.
Midlevel, Adelaide
Mainly behavioural questions and questions aligned with CBA values
Graduate, Sydney
The normal behavioural ones.
Midlevel, Sydney
I was asked behavioural questions during the physical interview stage. Prior I was asked to complete standard numerical, psychometric assessments to progress.
Graduate, Sydney

Do you have any specific tips and advice for candidates applying to your company? How would you recommend they best prepare?

Know why you want to work at CBA. What is it about CBA that interests you. Know how you'll make the most of the experience. Also, be prepared to make yourself vulnerable.
Graduate, Sydney
Be yourself.
Midlevel, Orange NSW
be honest. the recruiters don’t like it when you are rehearsed/putting on a front.
Midlevel, Sydney
know the vision and values really well and articulate how you fit with them
Midlevel, Sydney
Cultural fit is very important - read up on the vision and values of the bank
Midlevel, Sydney
Align to the vision and values, smile and use common sense.
Graduate, Sydney
Research the company, understand the structure and where your role fits within it
Graduate, Sydney
Be confident and make sure you have some knowledge of the company. Such as who the CEO is and any big news story around the company. Make sure to demonstrate that you are a people person because its easy to teach graduates new skills but hard to teach good communication.
Midlevel, Sydney
Be yourself. An honest person who does the right thing and sometimes stumbles will always be more appreciated than someone who bolsters their way through with overconfidence.
Midlevel, Sydney
1. Background research on the company 2. Learn the key values. 3. Read up on the industry
Graduate, Sydney
Research, research, research. Look into the position you wish to apply for, the business unit, and the organisation itself. It's important to see whether the values of the company align with your own. Seek feedback from peers/family/your university regarding your resume to refine it. Use the STAR principle for your interviews. Be yourself!
Midlevel, Adelaide
They should try and showcase their talents and personality, rather than trying to fit a mould they think the company wants. CBA can train them for technical skills; they should focus on untrainable skills.
Graduate, Sydney
Really get to know our values and also know your strengths. I would say CommBank is after individuals who have something to add and really praises differences. Be yourself and know why you are different from the rest and own it!
Midlevel, Sydney
Really understand what the role is so that you can tailor your skills to match.
Midlevel, Sydney
Prepare your own questions for the interviewers and the company. This is your chance to shine.
Midlevel, Sydney
Find out details on the company, why you want to work there, what your experiences are
Midlevel, Sydney
Be honest and show your interest in what you do!
Graduate, Sydney
Read recent media releases and articles about the company
Midlevel, Sydney
know the values, speak to your strengths, have good examples of your previous performance
Midlevel, Wollongong
Be familiar with our products
Midlevel, Sydney
Don't try to be the dominant person at the assessment centre - be a team player.
Graduate, Sydney
Read up on values, competitors and get coffee with someone from the team you're applying to (they definitely have time)
Midlevel, Sydney
Take note of the values - what are practical examples of your demonstration of them?
Midlevel, Hobart
Research the group's responses to media enquiries. Learn the vision and value. Be yourself, if you are what they are looking for they will pick you. If you try to be something that you're not and get the job, you will be stuck trying to be something that you're not.
Midlevel, NA
Be prepared and passionate about your field
Graduate, Sydney
Prepare for the cognitive testing as it can be quite challenging but it is what can get you over the line. If you get to the assessment centre be sure to speak out. You need to get noticed.
Graduate, Sydney
Familiarise yourself with the vision and values and think about times you've demonstrated those qualities outside of university. I wasn't asked any university questions. They were definitely more interested in work experiences and extracurricular activities and my likelihood to 'fit' with the culture.
Graduate, Sydney
Gather examples of how you demonstrate different qualities the company might be looking for. E.g. leadership, working through a problem, team work, prioritization. Place the examples into STAR format. If you have a technical interview, look at technical interview questions and practice your coding.
Midlevel, Sydney
- Be yourself. - Research the company to get an understanding of the culture - Come to your interview prepared to ask about 3 questions - If you have an opportunity to network prior to your interview, find the person interviewing you and have a chat, you
Midlevel, Adelaide
Really understand and learn about CBA values
Graduate, Sydney
Be yourself because nobody else can do that better and we wanna diversify as much as possible. We want people we can work with.
Midlevel, Sydney
Practice, prepare and get to know the company's values and objectives. Understand what is affecting the company in the real world, what they are involved in within the community.
Graduate, Sydney