What it does: Delivers insurance and care services to builders, road users, homeowners, businesses and assets of NSW.
Staff stats: About 1100
The good bits: A vibrant culture, competitive remuneration and satisfaction from helping people in a difficult position as a result of accident or injury.
The not so good bits: The steep learning curve can be challenging
Hiring grads with degrees in: Health & Medical Sciences; Humanities, Arts & Social Sciences; Law & Legal Studies; Property & Built Environment; Sciences; Teaching, Education & Human Welfare; Engineering, Maths, IT & Computer Sciences; Finance, Accounting, Economics & Business Administration
The icare story
As one of Australia’s largest insurance providers with more than $32 billion in assets across its schemes, icare supports the NSW community.
icare was formed in September 2015 under the State Insurance & Care Governance Act 2015 and is home to all of the NSW Government’s insurance and care schemes. While the organisation itself may only be 2 years old, iCare has inherited decades of history insuring and supporting some of the most vulnerable people in the community and their families.
icare operates as a Public Financial Corporation governed by an independent Board of Directors. The Board is directly accountable to the Hon. Dominic Perrottet MP, NSW Treasurer.
icare is working to establish itself as an organisation where ‘accessibility is a given’ and ‘flexible work and reasonable adjustments [for employees with a disability]’ are embedded in the culture. 2017 saw the roll-out of a three-year diversity and inclusion strategy, which includes a specific Disability Inclusion Action Plan and Multicultural Plan.
icare has also set strong goals for the recruitment and promotion of women, Aboriginal and Torres Strait Islanders people, people from culturally and linguistically diverse backgrounds and people with disabilities.
icare is a member of the Diversity Council of Australia. Staff participate in a range of diversity events including the Festival of People, Harmony Day and International Women’s Day.
icare employees work on initiatives and programs that make a tangible difference to the lives of injured workers, their employers and their communities. In 2016, icare launched the icare Foundation, a $100 million investment in research, innovation and scale initiatives designed to make a real difference to the mental and physical wellbeing of NSW. In the last year, the icare Foundation has provided funding to a number of innovative healthcare organisations, including Everymind, SCIA’s Neuromoves and Craig’s Table NSW. iCare also partners with the Australian Paralympic Committee and is a stakeholder in Sargood on Collaroy.
The recruitment process
The grad program icare runs is open to Australian citizens or permanent residents who have completed a bachelor-level degree within the last 12 months. You’ll need to demonstrate your achievements outside of academia be it in sport, work, community, business or leadership. You’ll also need to display self-awareness, empathy and a willingness to learn. The organisation seeks candidates who can use their degree laterally, adapt to multiple career paths and embrace a graduate program that will extend them beyond their specialist degree area and existing strengths. Aboriginal or Torres Strait Islander applicants are strongly encouraged to apply. You’ll need to Be willing to work in the Sydney CBD
The recruitment process commences with an online application.
Applicants for positions at icare need to demonstrate how their experience, skills, qualifications and knowledge match the role they’re applying for.. If you’re shortlisted, you’ll participate in an initial short phone interview, further assessment and interview.
The program runs for two years, divided into six-month rotations across business units. You’ll complete formal training in leadership development and get hands-on work experience in research, business planning and strategy.
You’ll have the opportunity to take advantage of mentorship and coaching, tailored learning and accelerated development. You’ll collaborate with peers on projects intended to develop your leadership ability, receive regular performance, development and salary reviews and also enjoy the flexibility to balance work with other important commitments. After completing the program you’ll have the opportunity to move into a permanent roles and become one of icare’s next generation of leaders.
The graduate program offers competitive remuneration. As a public-sector employer, icare offers generous leave provisions and flexible work options. You’ll also get access to a discounted gym membership, free flu vaccinations and you can participate in health check programs during work-time.
When you finish the graduate program, you’ll have a career plan and will receive guidance on your next career move, which will include a permanent role with icare.icare’s philosophy is that ‘people are at the centre’ of everything they do. icare promises to ‘work with you to discover, grow and utilise your capabilities to achieve great things’, ensuring that how far you go is up to you. The icare Academy provides icare employees with learning resources and face-to-face training to prepare them for existing and future roles. Formal training is offered through learning cafes, guest speakers, lunchtime learning sessions and employee discussion groups.
The vibe of the place
Design Worldwide Partner has designed icare a new 5.5 star NABERS-rated office in the heart of Sydney that is a pleasure to work in.. There is no formal dress code – you can decide for yourself what’s appropriate to wear based on that day’s activities and meetings. You can expect regular staff events, including icare induction, leadership team ‘speed dating’ and Town Hall ‘chapters’ that will give you the opportunity to mingle with your colleagues.
Employees say it offers a vibrant and nurturing corporate culture, with the added satisfaction that comes from helping people who have found themselves in a difficult position as a result of accident or injury. The Public Service Commissioner, has rated icare as the third highest ranking organisation for employee satisfaction and highest for agencies above 400 people.
From the Employer
Who are we and what do we do?
icare was established in 2015 to deliver insurance and care services to the people of New South Wales. We protect, insure and care for:
- injured workers
- severely injured road users
- builders and homeowners.
When someone is severely injured in the workplace or on the road we support their long-term care needs to improve their quality of life. We work with each person individually to achieve the best outcome for them. And, where possible, we help them return to work.
We also insure public buildings and landmarks such as the Sydney Opera House and the Harbour Bridge.
Although we’re one of the largest general insurance providers in Australia, we’ve got a vibrant, accepting culture and we think like a start-up. We’re redesigning what we do and how we do it to put our customers front and centre. We focus on the person, not the process.
We truly care about our customers – we’re there to support them in whatever way we can. With empathy. Always.
If you’d like more information about us and our vision, visit our website.
Our Graduate Program
As an icare graduate you’ll take part in a rotational program that includes hands-on work in real, meaningful roles across a number of areas in our business.
Being part of a small graduate program means you get individual attention.
We’ve designed the program to help you develop the skills you need to succeed, and to grow your potential for a future leadership role at icare.
After you’ve completed the program you’ll have a permanent position and you’ll be part of our next generation of leadership talent. We’ll work with you to develop a career plan and guide you towards the next step in your career.
During the program you’ll be stretched and challenged. You will be exposed to work that requires you to think strategically, analytically and creatively about our customers and the future. You’ll also have the opportunity to influence and partner with others both within and outside of icare.
What you’ll get:
- Mentoring and coaching by members of our leadership team. They’ll guide you through your workplace transition and advise you on allocated projects and programs of work
- A host team and leader at each rotation
- A tailored learning and development program which includes workshops and structured learning sessions involving leaders from across the business
- Projects to work on with your fellow graduates involving research, planning, strategy development and presentations. The focus is on developing your leadership skills and capabilities. We want you to have opportunities to excel
- Regular performance, development and salary reviews
- Flexible working opportunities so you can balance work with family and community commitments
Working at icare
Working at icare is fast-paced, creative and fun. Although the nature of our business is serious, we don’t take ourselves too seriously. We thrive on new ideas, design thinking and adapting to change.
A commercial mind and a social heart is at the core of everything we do. It’s part of our DNA. We operate with commercial savvy in a smart and efficient way – we’re always looking for ways to do things better.
We value our people, their life experience, their compassion and their abilities. We want them to be bold and task risks, to break the mould and make their mark – and to do it with integrity, courage, accountability, respect and empathy.