As a Support Analyst, you'll join our team responsible for supporting our award-winning financial planning product – XPLAN.
Who we are
At IRESS, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world's most established financial brands to new and disruptive players, we help improve every aspect of our clients' businesses so that they can work better, every day.
IRESS is one of Australia's largest technology companies and employs more than 1,900 people across Australia, United Kingdom, South Africa, Canada, New Zealand and Asia.
As a Support Analyst, you'll join our team responsible for supporting our award-winning financial planning product – XPLAN. It's been rated the number one financial planning product for the tenth consecutive year, being used by most of the Australian Financial Planning market.
With a proactive approach, you'll support a range of clients which includes some of the largest and high profile financial institutions in the country. Being the main point of contact for our customers, you'll use your service and solid communication skills to create a first-class experience for our users. You'll collaborate with internal teams to investigate, analyse and solve a variety of software application issues.
What you will be doing
What you will need
Why work with us