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Job Satisfaction at Microsoft
- Average rating for Job Satisfaction, based on 12 reviews8.5 / 10
Please comment on your role and day-to-day responsibilities.
I am given a lot of autonomy and opportunity to make decisions that will have direct impact to the business I work in.
Sometimes ambiguous which makes it exciting to discover unknowns.
The principal role of the TAM is to build the technical support relationship between your organisation and Microsoft, while helping to maintain and improve the operational health of your organisation. Motivated by customer satisfaction, a TAM is the day-to-day point of contact. They work directly with your IT staff to ensure that all your needs are being met and issues are resolved as quickly as possible. The principal aim is to help achieve the greatest return on the investment in Microsoft products.
Working with uni students, STEM talks, hackathons, coding projects
Business relationship management, consultative selling, reporting.
I look after a portfolio of clients within Services. Every day is a new and exciting day that is different to the previous. My day consist of meeting customer to understand their business strategy, coordinating engagements, both internally and externally, to ensure we add value to the customer's business and lots of emails! Some days I will be at my customer's office, a cafe nearby or home. I am probably at our office 2 out of 5 days.
Account Technology Strategist: I work with a set of enterprise customers to help with the day-to-day technology implementation and adoption, whilst focusing on the company's Tech strategy for the future and how to get there. My role involves visiting customers regularly, and having strategic conversations about their technological needs.
I get to work closely with many customers and understand how their business works and how IT can assist them to grow