Updating Results

Optus

4.3
  • #9 in Technology
  • 1,000 - 50,000 employees
  • Technology

What it does: Optus’ focus is on creating a better and more connected future for Australia.
Staff stats: Around 25,000 globally and 8,000 in Australia
The good bits: A great grad program conducted on a well-appointed campus
The not so good bits: Red tape and bureaucracy
Hiring grads with degrees in: Engineering, Maths, IT & Computer Sciences; Finance, Accounting, Economics & Business Administration; Humanities, Arts & Social Sciences. 

The Optus story

What was to become Optus emerged out AUSSAT, a government-owned company formed in 1981 to launch satellites for civilian and military purposes. It was privatised and sold to a consortium called Optus Communications and ultimately purchased by Singtel in 2001. It provides fixed and mobile telephony, internet access, cable TV, leased lines and data transmission. Headquartered in Sydney, it has annual revenues of around $9 billion.

The culture

Optus has an Employee Partnership Agreement. It expresses the shared commitment of Optus and its staff to maintaining a “mutually rewarding” relationship. One that results in a “committed, flexible and highly skilled workforce”.

Optus has a ‘My Career’ intranet that displays job vacancies and provides career-planning information. It also has an online learning and development tool called ‘My Learning’ and a range of leadership development programs.

Optus has five core values: customer focus; challenger spirit; teamwork; integrity and personal excellence. That means it expects employees to keep customers happy, have an innovative and competitive mindset, put the team’s interests ahead of their own, behave ethically and strive for peak performance.

Social contribution

Optus focuses on helping young people use digital technology to reach their potential. It created ‘Digital Thumbprint’, which provides fun and interactive digital education to school students. It partnered with the Smith Family to create Mobile Student2Student. This helps younger students improve their skills by communicating with a ‘reading buddy’ via their mobile phone. It also supports the Kids Helpline @ School Digital program, which fights to cyberbully. Optus is the official partner of the Australian Open. It’s also a sponsor of the Australian Open Wheelchair Championships.

The recruitment process

Optus recruits accounting/finance, data analytics, cybersecurity, networks digital media, engineering, human resources and marketing grads. Optus is committed to workplace diversity. It especially encourages application from graduates with disabilities or who are Indigenous Australian.

You’ll need to live in Sydney for two years to take part in the grad program, which involves up to three eight-month rotations in different parts of the company. You’ll receive training in everything from project management to conflict resolution to personal resilience, as well as mentoring from senior leaders.

You start the process by submitting an online application, which includes a psychometric test, via the careers section of the Optus website. Then comes a video interview, then an invitation to the assessment centre on the Sydney campus, where you’ll have to give a short presentation, perform team tasks and take part in one-on-one interviews.  

Remuneration

The pay is competitive for the industry. Bonuses greater than 10 per cent of your annual salary are achievable if you (and the company) perform well. Discounts are offered on the company’s products, such as phones, phone plans, home broadband. Staff can buy or sell up to two weeks of leave per year.

Optus’s Sydney campus is both picturesque and lavish. It offers ready access to childcare, food and beverage outlets, a convenience store, a gym, a sports ground and secure parking.

Career prospects

Give the size of the organisation there is plenty of opportunities to move up or sidewise, especially at the start of your career. However, those in higher-level positions tend to stick around, which can make it harder to advance later on. Optus prioritises hiring from within. Many of those in management or executive roles started out in entry-level call centre or retail positions.

The vibe of the place

Optus’ culture has often been described as ‘feeling like family’. Employees are looked after but expected to reciprocate by working hard. There’s not much socialising during work hours but you can expect to be hanging out with workmates at one of the campus’s bars or restaurants after hours. You’ll be expected to be a team player when it comes to working with those in your own department. That noted friction between departments with competing priorities is not uncommon. A flat structure means you’ll have regular contact with senior staff.    

Overall satisfaction rating among grad employees: 4.3 stars

From the Employer:

"The fast pace of today’s world is driven by technology – we use it to keep connected with friends, family and colleagues, to make purchases, to play games, to listen to music on-demand, consume entertainment on-demand and to keep in touch with the world around us.

A career in the technology industry promises to be an exciting one – full of innovation, change, growth and opportunity.

At Optus, we strive to create an environment which embraces and leads this change, as well as provide a fun and dynamic workplace for our people. We are proud of our progressive employment practices, focus on learning and development, and our commitment to the wider community.

Staying on top of emerging trends and technology takes some unique skills and capabilities across all disciplines – not just the obvious ones for our industry.

Backed by the breadth of Singtel, the Optus Graduate Development Program does just that – helps develop Graduates with long-term career opportunities.

So if you are a highly motivated Graduate who aspires to be the best in your field, and if you want to join a progressive organisation to help shape the future of the technology industry, then Optus may just be the place for you."

 

Graduate Review

4.3
Overall score based on 33 reviews
9.1
Office Work Environment
8.9
Diversity
8.7
Satisfaction
8.6
Culture
9.1
Office Work Environment
8.9
Diversity
8.7
Satisfaction
8.6
Culture
  • The people and the meaningful work.
  • At Optus flexibility and support would be the best things about working. The amount of support that I get including mentorship, training and education really helps me in finding my way through my career and my life, the flexibility to choose what I want to do, and also when I come to work (within reason) really puts me at ease every morning when I wake up.
  • The best thing about Optus is the great work culture and the awesome opportunities available to graduates. The two year graduate program really allows you to explore all the different areas of the industry as you progress through the four rotations. You can even do a rotation overseas if you wish! But one thing that really stands out is the quality people who you get to interact with in the projects day by day - it makes you look forward to getting up in the morning!
  • Work life balance initiatives and culture are great. I have also enjoyed working in the teams I have worked with.
  • The rotational program is really great. I'm still not sure what area of HR I want to specialise in so it gives me a great way to try out my options before settling into a team. There's also an opportunity to rotate internationally which is exciting! Optus as a culture is just amazing as well. We have entertainment on campus (yep, campus) every week, and so many free events it's always fun. My first rotation also had me working on projects which were then launched to the entire company so its high profile work that keeps you really engaged!
  • Red tape: as with all big organisations there are a lot of internal control measures that are in place, which means that to get things done, I need to get approval from a lot of people.
  • The previous outsourcing model in some work groups means there is a skill gap and it can be challenging when trying to have fast turnaround on new initiatives.
  • Sometimes the systems are hard to understand or can be overly and unnecessarily convoluted making simple tasks harder.
  • Optus is a large business so has to deal with the red tape delays I imagine most other large companies are dealing with. There's often a lot of different levels or individuals who need to sign off on actions which can take a lot of time. We're also very bound by SingTel in a lot of our decision making and systems which can be frustrating, particularly in times of change.
  • Slight minus would be working out at North Ryde away from your friends who work in the city, however the campus is amazing with restaurants and bars, and the company is great at organising social events, which more than makes up for it.

Opportunities

  • NSW & Victoria
B
Business & Management
C
Creative Arts
E
Engineering & Mathematics
H
Humanities, Arts & Social Sciences
I
IT & Computer Science
M
Medical & Health Sciences
S
Sciences

Graduate Success Stories


  • Graduate stories
Don’t shy away from asking for what you want. The tech industry needs more females – especially in leadership positions.

Hannah Udina

  • Graduate stories
Don’t shy away from asking for what you want. The tech industry needs more females – especially in leadership positions.

Hannah Udina

Read full story
  • Graduate stories
I love being a part of the graduate program at Optus and want to share with you my top four tips for easing into your first ‘real’ job.

Amy Ward

  • Graduate stories
I love being a part of the graduate program at Optus and want to share with you my top four tips for easing into your first ‘real’ job.

Amy Ward

Read full story
  • Graduate stories
Don’t shy away from asking for what you want. The tech industry needs more females – especially in leadership positions.

Hannah Udina

  • Graduate stories
Don’t shy away from asking for what you want. The tech industry needs more females – especially in leadership positions.

Hannah Udina

Read full story
  • Graduate stories
I love being a part of the graduate program at Optus and want to share with you my top four tips for easing into your first ‘real’ job.

Amy Ward

  • Graduate stories
I love being a part of the graduate program at Optus and want to share with you my top four tips for easing into your first ‘real’ job.

Amy Ward

Read full story

A Day In The Life Of


  • Day in the life

Isobel Fraser

Isobel Fraser studied a Bachelor of Engineering and is Networks Graduate at Optus.
  • Day in the life

Isobel Fraser

Isobel Fraser studied a Bachelor of Engineering and is Networks Graduate at Optus.
Read full story
  • Day in the life

Isobel Fraser

Isobel Fraser studied a Bachelor of Engineering and is Networks Graduate at Optus.
  • Day in the life

Isobel Fraser

Isobel Fraser studied a Bachelor of Engineering and is Networks Graduate at Optus.
Read full story

Videos


Employee story

Optus Careers: From fresh grad. To futurist.

Optus Graduate Program

Curious to know what life is like in the Optus Graduate Program? Go behind the scenes with the team to hear about our award-winning program. #OptusLife

Employee story

Optus Careers: From fresh grad. To futurist.

Optus Graduate Program

Curious to know what life is like in the Optus Graduate Program? Go behind the scenes with the team to hear about our award-winning program. #OptusLife

Advice


6 tips for introverts in the Optus graduate program

Optus is a big, bold brand, with a lot of big, bold personalities. But that doesn't mean introverts won't fit in with our culture – in fact, it’s the opposite.

6 tips for introverts in the Optus graduate program

Optus is a big, bold brand, with a lot of big, bold personalities. But that doesn't mean introverts won't fit in with our culture – in fact, it’s the opposite.