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Optus

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3.9
  • #8 in Technology
  • 1,000 - 50,000 employees

Optus Reviews

Based on 52 surveyed graduates working at Optus. Read on to get an insider’s view on life as a graduate.
3.9
Based on 52 reviews

Pros & Cons

  • Inclusive and flexible work culture - as a graduate, I was treated as an important core team member from the beginning and allowed to participate and learn in many big projects.
  • The people, constant support, great opportunities. A great emphasis is on being involved in various groups, activities, and events outside your day-to-day work.
  • It is an awesome company culture with many opportunities for me to upskill, volunteer and get to know other people from different business units. We can also work from home 2 days per week, a lifesaver.
  • Working at Optus within the graduate program has been an incredibly positive experience. The close-knit community of fellow graduates offers a supportive environment for addressing shared concerns and enjoying achievements, reminiscent of the camaraderie often found in a university setting. The campus creates a pleasant work atmosphere with its green spaces and various dining options. Optus has a culture that fosters innovation and provides ample support, especially for graduates. The rotation system in the graduate program offers diverse experiences and networking opportunities, making it a valuable introduction to the professional world.
  • The company highly values early career talent and has the resources to transition graduates from university to full-time work properly. I have gotten the opportunity to work on business-critical projects, and meaningfully contribute to outcomes while being exposed to best practices.
  • Due to its size, it can be hard to figure out different areas of the business I would be interested in as a graduate rotation.
  • Due to how big the company is various procedures in place aren't always convenient.
  • Layers of approval are needed to get something done.
  • The fact that we are a large organisation can sometimes mean things are a bit clunky and hard to make some key changes. Of course, there are many more agile and optimisation-type changes, but some larger processes can be difficult.
  • Location outside of the CBD.

What Insiders Say

7.6
Career Prospects
7.6
Career Prospects
The company sets out quite a direct career path. The company has quite a robust performance management system that is uniform and easily understood by the whole group. This is taken into account when opportunities arise for promotion. The company is also clear on what they expect in regards to aligning and demonstrating our key behaviours. Rolling off the program, grads are offered roles in alignment with their interest, and our company currently has senior directors who used to be graduates.
7.9
Corporate Social Responsibility
7.9
Corporate Social Responsibility
There is a team dedicated to Sustainability and they have run multiple initiatives with schools to increase digital literacy and awareness amongst students (also known as the Digital Thumbprint Program). On campus, there are also bins dedicated to General Waste, Recycling and food wastage. There are also collection boxes on campus that collect batteries and old phones.
8.3
Culture
8.3
Culture
In office culture is quite good. The campus is large with lots of places to sit and chat with team members and colleagues. Throughout the week, there are always talks about various topics that you can attend. Generally collaborative with people moving around to talk to other colleagues frequently. Office is quieter some days as more people work from home. Packed on Wednesdays as everyone comes in. I've also enjoyed the work outings throughout the year. The company event orbital was very well planned with free food and drinks all day and lots of talks from interesting people. Outside of working hours there is some interaction with my fellow graduates. We communicate through a group chat and organise a variety of activities throughout the year.
8.8
Diversity
8.8
Diversity
As mentioned before, I believe our company is an example of best practice when it comes to diversity and inclusion. We have employee networks dedicated to the LGBTIQA+ community, and we are a proud major sponsor of Mardi Gras. We also have first nations employee groups, and we published our RAP earlier this year and went above and beyond the requirements. We also have an elevated employee group, dedicated to promoting female talent within the workforce and are working hard to eliminate the pay gap. We also have general parental leave rights and offer flexible working arrangements for parents and caregivers. We also have quite a diverse SLT with different cultural/gender backgrounds.
7.9
Satisfaction
7.9
Satisfaction
Been provided many opportunities to get involved and advance learning in my day-to-day role as well as through extra activities within my BU and broader Optus. * There are ebbs and flows each week with the amount of work that comes through, however, the team are organised which allows me to stay on top of tasks.
8.4
Management
8.4
Management
All the managers have been very supportive, especially my direct manager. They always make time to teach grads new things and to help us skill up. Many of them have had experience in the Optus grad program/cadet program so can relate. Even more senior managers are willing to get involved by giving a lot of their time to help interns and grads.
8.0
Office Work Environment
8.0
Office Work Environment
I believe we have the best office space in the country. We have an array of facilities, as the campus is set out like a university campus. We have eateries, dry cleaning, a convenience store, as well as a gym all on-site. Our dress code is not set but it does tend to differ between the different business units. Our Enterprise & Business division tends to dress in suits as most roles are client-facing. Outside of this, we mostly dress smart casual, while the tech spaces dress more casual with t-shirts and jeans.
7.7
Recruitment
7.7
Recruitment
The Assessment Day consisted of an individual assessment. A group assessment and individual interview. Multiple stakeholders from across the business participated in the assessment day. Everyone who was running the assessment was actively engaged and went to great lengths to describe the organisation, the culture and what the Grad program would offer. You could tell that grads were valued by the business.
8.2
Salary
8.2
Salary
We have quite a competitive salary, and higher than the industry average. Our bonus system is linked to not only the performance of the organisation but individual performance as well which is a transparent and fair process.
7.8
Training
7.8
Training
I had a two-week boot camp in which we got to know the rest of the cohort as well as participate in a variety of networking events, activities and develop our people skills in the workplace. Following this was a one-week week camp for my specific stream of work. During this boot camp, we had lecture presentations in the morning and then practical work in the afternoon. The boot camps were useful for networking purposes and provided basic knowledge of how the company operated. I also had informal training, which included my learning of specific languages I had to learn for my role, this was extremely helpful to settle me into my current position.
8.6
Work Hours
8.6
Work Hours
3 days on-site, 2 days remote. Hours are flexible, so if I have an appointment I need to work around this is no issue. Some people come in earlier and leave earlier. Some work from home half the day. Very flexible for parents doing school drop offs I like working in the office all 5 days which is supported, and often come in earlier and leave slightly earlier to make my public transport It is a very supportive and flexible environment which increases productivity
7.8
Sustainability
7.8
Sustainability
Sustainable public transport is intransitive, robust facilities to support cycling to work. Many available recycling bins. A commitment to use less plastics in the packaging of our products. All new employees are also offered Keep cups.