GradAustralia surveyed 33 graduates working at Optus. Read on to get an insider’s view on life as a graduate. 33 responses.
The people and the meaningful work
At Optus flexibility and support would be the best things about working. The amount of support that I get including mentorship, training and education really helps me in finding my way through my career and my life, the flexibility to choose what I want to do, and also when I come to work (within reason) really puts me at ease every morning when I wake up.
The best thing about Optus is the great work culture and the awesome opportunities available to graduates. The two year graduate program really allows you to explore all the different areas of the industry as you progress through the four rotations. You can even do a rotation overseas if you wish! But one thing that really stands out is the quality people who you get to interact with in the projects day by day - it makes you look forward to getting up in the morning!
Work life balance initiatives and culture are great. I have also enjoyed working in the teams I have worked with.
The rotational program is really great. I'm still not sure what area of HR I want to specialise in so it gives me a great way to try out my options before settling into a team. There's also an opportunity to rotate internationally which is exciting! Optus as a culture is just amazing as well. We have entertainment on campus (yep, campus) every week, and so many free events it's always fun. My first rotation also had me working on projects which were then launched to the entire company so its high profile work that keeps you really engaged!
Red tape: as with all big organisations there are a lot of internal control measures that are in place, which means that to get things done, I need to get approval from a lot of people.
The previous outsourcing model in some work groups means there is a skill gap and it can be challenging when trying to have fast turnaround on new initiatives.
Sometimes the systems are hard to understand or can be overly and unnecessarily convoluted making simple tasks harder.
Optus is a large business so has to deal with the red tape delays I imagine most other large companies are dealing with. There's often a lot of different levels or individuals who need to sign off on actions which can take a lot of time. We're also very bound by SingTel in a lot of our decision making and systems which can be frustrating, particularly in times of change.
Slight minus would be working out at North Ryde away from your friends who work in the city, however the campus is amazing with restaurants and bars, and the company is great at organising social events, which more than makes up for it.
Every day I get to liaise with multiple stakeholders and also perform a variety of different tasks, all of which are very challenging. Sometimes when things aren't challenging, it�s only because of previous experience and teachings that make it seem easy.
Optus Campus Sydney feels just like a university campus. There are duck ponds and cafes, and events on all the time. There are two licensed bars on site and every Friday afternoon they are busy with people and live music. We have random busker-like performances in the outdoor lunch space every week as well, and cultural and festive events all year round. There's always something fun happening and you are encouraged to get up away from your desk to see these things. Everyone works really hard but knows how to relax together as well. Optus has a relatively flat hierarchy, and is rather informal. I sit with both my first and second level manager, and the VP sits among the teams as well. Everyone is very social and my teams have been great at welcoming me in and answering all of my many questions.
I work anywhere from 6-10 hours, this is dependent on workload, when there is no work I can work from home or work shorter hours, when there is work then I have to stay back or go home and work from home.
We had training for soft skills such as presentation, writing, influencing, project management as well as an introduction to the technology the company uses for our products. Optus also holds 'Learning Fiestas' which offers free training to all employees for a whole range of soft skills. These are held at least twice a year and you can enrol into whatever classes you want. There are also grants for further education.
Optus has a CSR team dedicated to social issues. We have 'glass trees' on campus which capture rain water and feed it down to an underground tank which is used to flush toilets and water the gardens. We also receive 1 volunteer leave day per year, so we can volunteer for a charity of our choice for the day at full pay. There's also a Yes4Good program where employees can nominate from a large list of charities that they wish to donate to, volunteer for, or fundraise for. I have set up a couple of fortnightly donations which come out of my pay automatically.
OCS is an amazing campus to work in. It contains all the facilities you need at a workplace and is located close to lines of transportation. Dress code is mostly smart casual but I've seen instances of super casual to super formal.
One thing I haven't seen Optus actively promote is reducing its carbon footprint. I personally have made an effort to bring this initiative to the forefront of what Optus should do, yet to get any action happening, but have received enthusiastic responses.