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National Account Manager
Cookie studied Law & Commerce at Deakin University
What's your job about?
I am an Account Manager at Procter & Gamble looking after Olay, Gillette & Braun, supporting one of the biggest retailers in Australia. As an Account Manager, I develop in-depth joint business plans, in-store execution strategies and deliver insights, innovation and ideas to my customer to ensure we are winning in the market and accelerating market growth for our brands.
What's your background?
I was born in Hong Kong and moved to Melbourne when I was 5 years old. My family always liked to travel so I was lucky to have explored many parts of the world growing up, which I think really helped to shape who I am today. I studied Law & Commerce at University and also had my own online business during this time. I always had a passion for business & entrepreneurship and really wanted to work for a company that would give me that hands-on opportunity from day one. I came across P&G and was really impressed by the company’s portfolio. I was offered a graduate role and relocated to Sydney for my first role as a Business Development Manager. I then moved on to be an Account Manager a few months later.
Could someone with a different background do your job?
Yes, P&G is a company that are constantly faced with challenges that extend beyond typical educational and work experiences. The company invests in people from a diverse background who are thought leaders and have a strong interest in developing business.
What's the coolest thing about your job?
It is really fulfilling the amount of influence that I have on the brands that I manage for my customer. I can create my own brand execution strategies and leverage our multi-functional teams to ensure that we are always winning in stores. What I find most rewarding is when we deliver great results in the market, knowing that it was driven by the proposals that I had developed and rolled out into stores
What are the limitations of your job?
As this is a customer facing role, we are often faced with unique challenges and pressure to think and solve problems quickly. This can sometimes be a frustrating process but it is from these situations that I have learned to challenge myself and create innovative solutions that can make an impact in the market.
3 Pieces of advice for yourself when you were a student...
- Have an open mind –– I’m sure you’ll be receiving a lot of career and life advice during this time but believe in your own choices, and don’t think that what’s right for others is necessarily right for you.
- Enjoy the journey - Don’t worry too much about the destination of your career. You don’t need to know what your ultimate goal is right now - the journey is the best part, so just enjoy it!
- Explore the world – There is no better time than now to travel! So see the world and learn new things.