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Services Australia

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3.5
  • 1,000 - 50,000 employees

National Graduate Program - Service Delivery stream

Australia

Opportunity Expired

Services Australia is looking for graduates who want to deliver a simple, helpful, respectful and transparent experience for our customers.

Opportunity details

Opportunity Type
Graduate Job
Number of Vacancies
1-250
Salary
AUD 63,760 - 71,063

Annual remuneration plus 15.4% superannuation

Start Date
7 Feb 2024

Application dates

Applications Open
6 Mar 2023
Applications Close
26 Apr 2023

Minimum requirements

Minimum Prior Qualification
Bachelor
Accepting International Applications
No
Qualifications Accepted
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
International Business
Management
Office Studies
Project Management
Event Management
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
Marketing & Advertising
Public Relations
Transport, Logistics & Procurement
C
Communication
Media Studies
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Creative Writing
Journalism
Music
Performing Arts
Photography
Creative Arts (all other)
E
Aerospace Engineering
Air Traffic Control
Aircraft Maintenance Engineering
Aircraft Operation & Aviation
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering Management
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Marine Engineering
Materials Engineering
Mathematics & Statistics
Mechanical Engineering
Mining Engineering
Petroleum Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
Geotechnical Engineering
F
Beauty Therapy
Hairdressing
G
General Skills & Pathways
H
Anthropology
Geography
Classics
Criminology
Gender Studies
Indigenous Studies
International Development
Peace & Conflict
Refugees & Forced Migration
Archaeology
History
International Studies
Modern Languages
Literature
Linguistics
Translating & Interpreting
Librarianship & Curatorial Studies
Philosophy
Policy Studies
Political Science
Public Administration
Social Work & Sociology
Theology & Comparative Religion
Humanities (all other)
Social Science (all other)
Liberal Arts
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
L
Justice & Law Enforcement
Commercial Law
Constitutional Law
Criminal Law
Family Law
International Law
Tax Law
Legal Studies
M
Audiology
Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Dentistry & Dental Science
Exercise & Sports Science
Health Administration
Addiction Medicine
Anaesthesia
Dermatology
Emergency Medicine
General Practice
Intensive Care Medicine
Medical Administration
Obstetrics & Gynaecology
Occupational & Environmental Medicine
Ophthalmology
Paediatrics & Child Health
Pain Medicine
Palliative Medicine
Pathology
Physician
Psychiatry
Public Health Medicine
Radiation Oncology
Radiology
Rehabilitation Medicine
Sexual Health Medicine
Sport & Exercise Medicine
Surgery
Naturopathy, Acupuncture & Complementary Medicine
Aged Care Nursing
Community Nursing
Critical Care Nursing
Family & Child Health Nursing
Mental Health Nursing
Midwifery
Nursing & Midwifery (all other)
Nutrition & Dietetics
Occupational Therapy
Optometry, Ophthalmology & Orthoptics
Paramedic Science
Pharmacy & Pharmacology
Massage Therapy
Physiotherapy
Rehabilitation Therapies
Podiatry
Environmental Health
Epidemiology
Health Promotion
Human Movement
Indigenous Health
Public Health (all other)
Occupational Health & Safety
Radiography
Medical & Health Sciences (all other)
Medical Technology
Counselling
Psychology
P
Architecture
Interior Design
Landscape Architecture
Construction Management
Property, Land & Real Estate
Quantity Surveying
Sustainable Development
Urban Design & Town Planning
S
Agribusiness
Agricultural Science
Aquaculture & Fisheries
Viticulture
Biochemistry
Biology
Chemistry
Earth Sciences
Ecology & Evolution
Environmental Studies
Forestry Studies
Parks & Wildlife Management
Food Science
Forensic Science
Genetics
Geology
Laboratory Technology
Marine Science
Physics & Astronomy
Veterinary Science
Sciences (all other)
Spatial Science
T
Curriculum Studies
Early Childhood Education
General Education Studies
Primary Teaching
Secondary Teaching
Special Education
Tertiary Education
TESOL
Vocational Education & Training

Hiring criteria

Entry Pathway

See details

Working rights

Citizen

    Australia

    • Australian Citizen
    Read more

    The ideal candidate 

    We want the future leaders of the Australian Public Service - graduates who are bold, have big ideas and are forward thinkers.   

    We're looking for a wide range of people to join us and we're committed to providing an inclusive workplace. We value our staff for their unique qualities, ideas and perspectives.   

    The Customer Service Delivery Group is responsible for the effective operation of the agency's service and smart centres delivering Medicare, Child Support and Centrelink services. We're also responsible for coordinating the agency's response to emergencies and for developing and delivering the agency's Indigenous and Multicultural Servicing Strategies.

    What you'll get  

    We offer:  

    • a competitive salary, ranging between $63,760 - $71,063 depending on your qualification level
    • employer superannuation contributions of 15.4%
    • progression to an APS5 classification at successful completion of the program
    • a variety of leave options, including 4 weeks of annual leave
    • flexible working arrangements to assist you to maintain your work-life balance
    • a range of development opportunities to shape your career in the Australian Public Service.

    Why you should work for us  

    We make government services simple so people can get on with their lives.   

    Every hour of every day in Australia, people in need turn to the Australian Government for help. In those moments, our agency responds.  

    Our work spans social security and healthcare, in addition to disaster relief, assistance to farmers and specialised services for vulnerable communities.   

    We’ve touched the lives of every Australian in recent years, supporting the community through the pandemic and multiple natural disasters.  

    We're an agency that helps people and we're committed to progress, constantly moving forward to deliver services that are simple, helpful, respectful and transparent.   

    Eligibility  

    To be eligible for the role, you must:  

    • be an Australian citizen on 17 April 2023
    • have completed or due to complete an undergraduate or postgraduate degree, recognised in Australia, within 5 years prior to program commencement.

    Inclusivity  

    We're committed to providing a work environment that values inclusion and diversity and supports all staff to reach their full potential. We have a range of workplace diversity and inclusion strategies, policies and initiatives in place to achieve this.  

    We’re a Gold Status Employer, as recognised by the Australian Workplace Equality Index for our LGBTI+ workplace inclusion. The Diversity Council Australia (DCA) has awarded the agency inclusive employer status for the last 2 years.   

    Our program includes an Affirmative Measure to help employ Indigenous Australians. You can apply to our program using this measure, through the Australian Public Service Commission's Indigenous Graduate Pathway.   

    We also have an Affirmative Measure for Australians with disability. Our team would be happy to talk with you about any reasonable adjustment you require.  

    Hiring criteria

    You should have or be completing the following to apply for this opportunity.

    Entry Pathway
    Degree or Certificate
    Minimum Level of Study
    Bachelor or higher
    Study Field
    B
    Accounting
    Commerce
    Finance
    Actuarial Studies
    Business
    Business Administration
    International Business
    Management
    Office Studies
    Project Management
    Economics
    Human Resources
    Hospitality Management
    Retail & Merchandising
    Tourism
    C
    Communication
    Media Studies
    Fashion Design
    Film & TV
    Fine Arts
    Graphic Design & Visual Arts
    Creative Writing
    Journalism
    E
    Aerospace Engineering
    Air Traffic Control
    Aircraft Maintenance Engineering
    Aircraft Operation & Aviation
    Automotive & Transport Engineering
    Chemical Engineering
    Civil Engineering & Construction
    Communications Engineering
    Electrical & Electronic Engineering
    F
    Food and Beverage Service
    Butchery
    Baking and Pastry-making
    Cookery
    Food Hygiene
    Food & Hospitality (all other)
    Beauty Therapy
    Hairdressing
    Personal Services (all other)
    H
    Anthropology
    Geography
    Classics
    Criminology
    Gender Studies
    Indigenous Studies
    International Development
    Peace & Conflict
    Refugees & Forced Migration
    Archaeology
    History
    International Studies
    I
    Artificial Intelligence
    Bioinformatics
    Computer Graphics & Animation
    Computer Science (all other)
    Computer Systems and Networks
    Cyber Security

    Work rights

    The opportunity is available to applicants in any of the following categories.

    country
    eligibility

    Citizen

    Citizen


    Australia

    Australia

    Australian Citizen


    Graduate Success Stories


    • Graduate stories
    Annika studied Master of Social Work at the University of Melbourne in 2020, and is now a Social Worker at Services Australia.

    Annika

    • Graduate stories
    Annika studied Master of Social Work at the University of Melbourne in 2020, and is now a Social Worker at Services Australia.

    Annika

    • Graduate stories
    Timothy studied a Bachelor of Games and Interactive Design at the University of Canberra in 2018, and is now a service designer at Services Australia.

    Timothy

    • Graduate stories
    Timothy studied a Bachelor of Games and Interactive Design at the University of Canberra in 2018, and is now a service designer at Services Australia.

    Timothy

    • Graduate stories
    Annika studied Master of Social Work at the University of Melbourne in 2020, and is now a Social Worker at Services Australia.

    Annika

    • Graduate stories
    Annika studied Master of Social Work at the University of Melbourne in 2020, and is now a Social Worker at Services Australia.

    Annika

    • Graduate stories
    Timothy studied a Bachelor of Games and Interactive Design at the University of Canberra in 2018, and is now a service designer at Services Australia.

    Timothy

    • Graduate stories
    Timothy studied a Bachelor of Games and Interactive Design at the University of Canberra in 2018, and is now a service designer at Services Australia.

    Timothy


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