Telstra Graduate Program 2025 - Product & Service Design (Jan 2025)

We’re on the lookout for the next generation of passionate and enthusiastic graduates who are willing to challenge their thinking, apply their skills, and develop their careers in a fast-paced technological environment.  

Our 14-month Telstra Graduate Program will help to launch your career as we provide you with incredible opportunities to learn, develop and grow.  

You’ll be provided with the learning, experiences, coaching, mentoring and support you need for your career today and in the future. Plus, you’ll get the tools, flexibility and volunteer opportunities to help you thrive, your way.  

We value diversity and are committed to creating inclusive experiences for all our graduates. You can learn about what diversity and inclusion means to us here. 

What you will bring

We’re looking for graduates who are just about to or have recently completed a degree like Business/ Commerce (Marketing), Design Computing, Design or Psychology (HCD or design thinking), Innovation & Design – Visual Design. We’re also looking for graduates who have commercial acumen and experience or interests in:

• Product Marketing
• Customer Service
• Product Development

Why Telstra? 

As a graduate, you’ll help our teams across the business with research and user testing, developing segment personas, creating target state user journey maps, and developing prototypes to test and iterate with our customers. You’ll be working on projects that are essential to Telstra, and have a real effect on our business. You can learn more about this pathway and the projects you could be working on here.

Benefits: 

• Permanent Position, job security and promotion opportunities on completion of your 14 month program
• Unlimited learning, continued access to accredited online and on-the-job learning opportunities, level up your skills and stay up to date and future ready
• Mentoring from industry experts, supportive Leaders who will help guide your early career journey
• Social connection, connect with your 2025 Graduate Cohort prior to starting your program, and get a 2024 Graduate buddy who will prepare you for the program and support you throughout
• Work/Life balance, additional leave options (parental, volunteer, cultural, gender-affirmation, purchased leave), flexible work options and hybrid working where we will set you up with what you need to make Hybrid working suit you
• Support for your wellbeing through our EAP Benestar, including mental, physical and financial coaching and resources
• Exclusive discounts from over 240 brands, including Telstra products and services

Are you eligible to apply? 

In order to be eligible for the 2025 Program intake, you will need to have completed your most recent tertiary education qualification within the last three years up to the commencement of the Program in February 2025. (i.e. graduating 2022, 2023 or 2024). Qualification must have been completed at an Australian University.
 
You must have also completed a minimum of an undergraduate degree within this timeframe and must be an Australian or NZ citizen or an Australian permanent resident.  International Students who have a valid visa that enables them to work in Australia without any work restrictions are also eligible to apply.     
You can read more about our eligibility criteria and get your questions answered here.

What’s next

To assist us to deliver a smooth experience, please ensure you upload your CV, Academic Transcript (unofficial is accepted) and Right-To-Work documents (Australian Passport/ Birth Certificate or relevant Visa) when you submit your application.  Our process after you submit your application looks like this:

• After submitting your application, our team will confirm you are eligible for the program. 
• Eligible candidates will be sent a link to complete a HireVue recorded video interview and assessment task. 
• Our team will assess all video applications. Shortlisted candidates will be invited to a final day interview. 
• If you are successful, we’ll complete final background checks and you’ll be sent your offer. 

Applications close at 11.59pm AEDT, Sunday 7 April 2024. 

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate. 

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit How we hire.