Hachiko Marketing and Communications - Graduate Program Manager

Join a dynamic company located in North Sydney working with a portfolio of nationally and globally recognised brands across multiple industries.

As part of the existing Program Management Team you will work with 5 or so other Program Managers with a range of experience to support our clients and deliver results across a portfolio of reward and loyalty programs.

What is the role?

Starting with training and support, you will gradually increase your responsibilities and take on your own clients. Within 6 months, you will be managing your own set of clients and executing on day to day program management independently.

Your duties would include:

• Develop and execute on program launch plans and ongoing communication plans
• Work with the in-house studio team to create program communications design, layout before presentation to client
• Write and refine all communications copy and content
• Optimise execution of program marketing tactics to ensure that relevant opportunities are provided to enhance the value of the reward programs
• Take ownership for campaign analysis, ROI tracking and reporting for presentation to client
• Accurate database management and member profiling
• Servicing program queries via phone, email, social media
• Rewards payment processing

What will it take to succeed?

At Hachiko we pride ourselves on the right combination of hard work and fun. Our people enjoy a fully stocked kitchen each week including snacks and a selection of groceries to enjoy for lunch, as well as an office pool table and frequent social events. We even have an office dog called Bowie, who's our hard-working Head of Barketing! The role includes the opportunity to earn a bonus cash incentive and an extra day off every quarter if you're achieving your targets.

But to be successful, you'll be the kind of person who enjoys a challenge and can push themselves to achieve results. We care about executing to a very high standard as we work with globally recognised brands and professionals. Confidence in presenting your own ideas independently to clients and making decisions is crucial. We need creative thinkers who can work to a deadline - the right attitude will go a long way.

Desirable skills and attributes:

• Proactive attitude with a desire to exceed expectations
• Exceptional attention to detail and good time management
• Ability to get on with people and work in a diverse environment
• Results orientated – ability to work toward and achieve KPI's
• Ability to think creatively and bring innovative solutions to marketing challenges
• Superior written and verbal communication skills
• A high level of energy, enthusiasm, creativity and drive to succeed
• Have the ability to manage multiple tasks and to think logically – this is a busy hands-on role
• Some demonstrated marketing experience and interest is highly desirable