• Full time permanent contract
  • 12.5 hour shifts
  • Training and ongoing development opportunities globally.


International SOS is the world's leading provider of medical assistance, international healthcare, security services and outsourced customer care. We have over 12,000 dedicated professionals operating in hundreds of locations globally.

As a fast moving, pioneering company with an impressive track record of growth we have built an enviable reputation for the quality of our services.


There are various opportunities available with International SOS for highly motivated and switched on individuals looking to start their career in a diverse and interesting organisation, or move to a role that utilises their passion for service and can lead in any number of professional career paths.

We are keen to explore your interest in our customer service officer role, where you will work with our team of medical and security experts to provide assistance services to our members living and travelling in remote locations overseas, and working in a corporate environment.

You could have experience in ANY of the following to match our desire to build a diverse workplace:

  • Customer service experience – all industries from retail to hospitality to call centre are valuable
  • A newly qualified graduate looking to commence a career in a global organisation – all qualifications considered
  • A student looking to supplement part time study with a permanent fulltime role in a professional corporate environment.

To succeed with International SOS you will possess:

  • Professional written and verbal communication skills.
  • High level of attention to detail.
  • Intermediate MS Office Skills (Word, Excel and Outlook).
  • Ability to thrive and multitask in a fast paced energetic environment.
  • Experience or ability to work within a 24/7 rotating roster.

We offer:

  • 5 weeks annual leave, flexible rostering (Full time: 7 shifts a fortnight) and competitive range of benefits.
  • Exciting work environment, every day posing different challenges and working with people from diverse professional and cultural backgrounds.
  • REAL job satisfaction from providing help to people in need on a daily basis.

If you have the energy, drive, can do attitude and enthusiasm along with the ability to juggle multiple tasks at once whilst also being an excellent problem solver, then this is the job not to miss out on and we want to hear from you!

**All suitable applicants may be subject to a mandatory criminal history check as part of the recruitment and selection process. Offers of employment will only be made upon a satisfactory and successful criminal history check**

*We have an extensive induction period of 8 weeks; our next induction starting 9th July 2018. Induction hours are 8 am - 4.30 pm; Monday – Friday.

Please apply online now attaching your CV.

International SOS is an Equal Opportunities Employer. ISO9001