Retail, Hospitality & Customer Service Graduate Jobs

Find the best Retail, Hospitality & Customer Service Graduate Jobs

Retail, Hospitality & Customer Service Graduate Jobs overview

Retail, hospitality, and customer service graduate jobs can be found in a broad range of organisations, with more than a million people employed in this sector in Australia. Graduates will be seeking different positions than those without a degree, but taking a job that requires less qualifications and working up is not uncommon for graduates from these disciplines.

Types of graduate jobs/roles

Common graduate roles include:

  • Manager
  • Salesperson
  • Sales Manager
  • Account Manager
  • Market Research Analyst
  • Shop Manager
  • Retail Supervisor
  • Hospitality Manager
  • Restaurant Manager
  • Team Leader
  • Conference Organiser
  • Events Manager

How to find work and apply

Retail and customer service graduates should consider the range of large chain stores, most of which have dedicated graduate programmes in place. As such, it is worth considering options such as:

Hospitality and customer service graduates should consider casinos, large hotel chains and food franchises such as:

Retail, hospitality and customer service graduates should also check out ‘Media, Advertising & PR Graduate Jobs’, 'Marketing & Sales Graduate Jobs ’and ‘Business & Commerce Graduate Jobs’.


While it is not anticipated that graduates will have too much difficulty securing a relevant position, they may have to ‘work their way up’ if they are not successful in attaining a graduate position initially.


Capital cities will have the most positions available for graduates, but there will be opportunities to transfer once graduate training is completed.

Average graduate salaries

The medium starting salaries for retail, hospitality, and customer service graduates is between $45k and $50k.


Advice for Retail, Hospitality & Customer Service Graduate Jobs

P&G Graduate Job
Employer Insight

Ace your graduate interview with Procter & Gamble, a global industry leader offering rapid career progression, an innovative culture and dedicated diversity initiatives.

Graduate Advice

It can sometimes be difficult to see how your academic background might make for a competitive job application in the retail & FMCG sector. Here are four tips to get you started.

Employer Insight

Creators of premium wine, Pernod Ricard Winemakers, offers an enticing graduate program. We asked recent graduates for their tips on the recruitment process.


Videos for Retail, Hospitality & Customer Service Graduate Jobs

Graduate Stories

Qantas Graduate Profile Image- Lindsay
Lindsay studied a Bachelor of Commerce (Accounting) at University of Wollongong, 2011.
Aprile Wenke Unilever Graduate Image
Aprile studied a Bachelor of Business (Marketing) at Queensland University of Technology in 2015
Casey Novak BAT Graduate
British American Tobacco Australia
Casey studied Bachelor of Business & Commerce at University of Western Sydney

A day in the life of…

Hugh Davis Toll Group Graduate
A day in the life of…

Hugh Davis, graduate at Toll

Hugh Davis studied Bachelor of Commerce (Accounting) at Monash University in 2016, and is now a Graduate at Toll.

Daniela Nikolic studied Master of Chemical Engineering at The University of Melbourne in Ausralia, and is now a Category Analyst at Carlton & United Breweries in Melbourne, Victoria.