Management at Commonwealth Bank

How accessible are managers and do they make good mentors? You may want to address internal communication, performance feedback or praise and recognition.

Managers do the right thing in most cases but it's always going to differ as its person-to-person relationship. I've seen some really good leaders and some mediocre ones. More so the former than the latter.
Graduate, Sydney
Managers vary, but most are good. My managers are great. There are a lot of layers though so sometimes your manager has no power and needs to get things communicated up the chain, which can be painful.
Midlevel, Sydney
Very accessible and a lot of reward and recognition programs such as Legends of CAN
Midlevel, Sydney
They're mostly good. 55k employees so experience will vary.
Graduate, Sydney
It depends on the manager. It is a large company so some are great and others are terrible.
Midlevel, Sydney
Very accessible and always keen to push grads further and find them opportunities.
Midlevel, Sydney
Easily accessible, providing good feedback. This varies between managers.
Graduate, Sydney
Managers are accessible and aim to make regular informal meetings with you to discuss your aspirations and development.
Midlevel, Adelaide
Always feel comfortable messaging managers directly, and managers are willing to spend with you when you do. Some managers are better people leaders than mentors (and vice versa), so sometimes it is helpful to seek support elsewhere also.
Graduate, Sydney
I have a great team of leaders and managers and mentors who completely support me and my career.
Midlevel, Sydney
accessible but sometimes there lacks proper communication downwards
Midlevel, Sydney
Across the bank, there are definitely pockets of great managers. Can't speak for all, but so far I have had a good run. I currently have a mentor, of Exec Manager level, I met via drinks on a Friday. She is fantastic and we meet every 6 weeks!
Graduate, Sydney
Dependant on the area you work in.
Midlevel, Sydney
Internal communications are good, managers make themselves very accessible
Midlevel, Sydney
Emails are sent and meetings are held often to praise employees or deliver important information
Graduate, Sydney
Completely dependant on the team. Some are amazing, some are terrible. Can't generalise.
Midlevel, Sydney
Encouraging mentor relationships. Reward-based recognition programs across the group. Call-outs for good work. Managers easy to talk to and approachable. Higher management interactions.
Midlevel, Hobart
Local management work well. Upper management are very disconnected from the front line and rely heavily on error reporting to try and understand the business. This leads to a skewed view of the challenges faced by us.
Midlevel, NA
Managers are very good at communicating down
Graduate, Sydney
Highly accessible & visible and readily available for graduate engagement.
Graduate, Sydney
My manager is a fantastic mentor but managers above her don't really interact with employees two hierarchy rungs or more below them. Internal comms acknowledge top frontline performers, which is good. But they are all very approachable.
Graduate, Sydney
Managers are somewhat accessible - most are busy with meetings. They do make good mentors, though each person has their own advice. Managers don't work with people they look after, which means during performance review, you rely on your team mates to give you good feedback.
Midlevel, Sydney
1. Accessibility - Managers are very accessible. No one has an office we are all open plan. I sit 2 m away from my Team Manager and Executive Manager. I feel comfortable asking them questions and raising issues with them. 2. Mentors - managers do make good mentors however we are actively encouraged to have mentors in different departments. I have several mentors within the Bank, some interstate. 3. Performance feedback - I have a fortnightly meeting with my Team Manager and a meeting with my executive manager every 6 months. These are opportunities for both myself and my managers to provide feedback. As a result there are no surprises in my annual performance reviews. 4. Recognition - colleagues and managers always call people out if they've done a good job. You are often recognised at a state or national level if you've gone above an beyond. We also use external and internal platforms such as 'Good Thanx' to personally recognise and reward our colleagues.
Midlevel, Adelaide
Even though they're super busy, they still manage to find one on one time.
Midlevel, Sydney
As stated previously, title and hierarchy are not strict determinants within the business. We are able to openly communicate with GM's, EM's and other individuals at these levels of management.
Graduate, Sydney