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Westpac Group Australia

  • #5 in Banking & financial services
  • 1,000 - 50,000 employees

Westpac Student Application Survival Guide: Assessment centres

At Westpac Group, assessment centres are integral to our recruitment process as they ensure successful candidates align with our service promise, vision and strategic priorities.

1. What are assessment centres?

Assessment Centres are usually the final stage in an application process and are used to evaluate the performance and suitability of candidates for employment opportunities. At Westpac Group, assessment centres are integral to our recruitment process as they ensure successful candidates align with our service promise, vision and strategic priorities.

2. Why do employers conduct assessment centres?

Assessment Centres are proven to be more accurate than standard recruitment processes as candidates participate in a variety of activities and are evaluated by a number of assessors. They are known to be more effective in recognising predictive job performance and minimising unconscious bias.

3. How are the candidates assessed?

To ensure candidates are assessed fairly, organisations score candidates against a set of pre-identified competencies, known as a Competency Framework. A Competency Framework is a set of skills and/or behaviours that are usually aligned to the organisation’s values, vision and strategy. Each activity in the assessment centre is designed to evaluate candidates against different competencies.

4. Competencies

As mentioned, competencies that candidates are evaluated against are usually aligned to the values and behaviours of an organisation. Here at Westpac Group, we want to ensure that, through our assessment process, candidates are demonstrating behaviours that are in line with our core Values of Integrity, Service, One Team, Courage and Achievement.

5. Preparing for a group assessment

Case studies are frequently incorporated into group activities as they are designed to replicate a realistic simulation you could encounter in a new role or organisation

Assessors observe how candidates respond to the challenge and evaluate how their skills and behaviours align with the expected competencies.


  • Be yourself! Everyone has different skills and abilities, so it’s important to recognise and utilise what your strengths are and identify a few areas that would benefit from further development.
  • Remember to participate! You may not be a natural leader, nor an extrovert in group situations: what matters is that you contribute to the activity in some capacity.

6. Preparing for an individual activity

The emphasis on individual exercise is focused on both critical thinking and communication skills. The activity is meant to emulate a situation that is common in the workplace – responding to a hypothetical problem statement that you haven’t prepared for – and assessors are interested in how you analyse the information given and communicate your ideas.


  • Read the instructions carefully and understand what is expected from you.
  • Provide clear and logical points, so assessors can understand your train of thought.