What it does: One of Australia’s Big Four banks and New Zealand’s largest bank
Staff stats: Around 50,000, mainly based in Australia and New Zealand
The good bits: The professional development and flexible working opportunities
The not so good bits: You may have to endure a boring rotation
The ANZ story
ANZ – Australia and New Zealand Bank – emerged out of three UK banks. All were established in the mid 19th century with the intention of servicing two of the British Empire’s most far-flung outposts.
The Bank of Australasia, the Union Bank of Australia and the English, Scottish and Australian Bank all played a vital role in the early histories of the Antipodean colonies. In 1951, the Bank of Australasia and the Union Bank of Australia merged to form ANZ. In subsequent years, the bank opened offices in the Solomon Islands, the US and Japan. In 1970, in what was then the largest merger in Australian banking history, ANZ merged with the English, Scottish and Australian Bank.
This prompted further expansion to Vanuatu, Fiji, Papua New Guinea, Singapore, Malaysia, Thailand, Germany and France. During this period, ANZ was also snapping up smaller banks and building societies, such as the Bank of Adelaide, Grindlays Bank, PostBank, National Mutual Royal Bank, Bank of Western Samoa and Town and Country Building Society. In recent decades, the bank has opened offices or entered into joint ventures in the Philippines, Indonesia, Vietnam, China, Hong Kong, Timor-Leste, Cambodia and Guam. It’s also continued absorbing smaller players such as Amerika Samoa Bank, Bank of Kiribati, National Bank of New Zealand, Citizen Securities Bank and ING Australia.
ANZ now operates in 34 nations and is among the top 50 banks in the world. In 2015, the bank had revenues of $21 billion and assets worth $900 billion.
ANZ believes “in the inherent strength of a vibrant, diverse and inclusive workforce”. It has a comprehensive suite of people systems, processes and policies in place to promote diversity, minimise bullying and make accommodations for staff facing particular challenges.
ANZ is an Employer of Choice for gender equality. It has a Reconciliation Action Plan and employs staff from 200 different cultural and ethnic backgrounds. It has an Accessibility and Inclusion plan to address the needs of both disabled staff and disabled customers. The bank has been recognised as a ‘Gold Tier’ employer for LGBTI people. At the beginning of 2015, it announced an “all roles flexible” initiative that allows staff significant input into when and how they work.
ANZ’s corporate sustainability framework has three pillars. These are sustainable growth, social and economic participation and fair and responsible banking. The bank facilitates staff, shareholders and customers donating to charity partners and matches any staff donations. It provides grants of $5,000 - $15,000 to charities and community organisations. It has developed financial education programs in consultation with community organisations and governments. It encourages staff to volunteer and gives them at least one day of paid leave to do so every year. Following natural disasters, ANZ often offers financial assistance to affected customers and support to affected staff, as well as donating to those organisations providing emergency relief. The bank sponsors a range of artistic, community and sporting events, such as the Australian Open and Sydney Gay and Lesbian Mardi Gras.
The recruitment process
While ANZ likes applicants to have a credit average, it also believes “university marks aren’t the be-all and end-all”. Its priority is finding people who are comfortable being part of a rapidly changing industry and motivated to “make a difference”.
There are four grad programs you can apply to.
The ‘Australia Division’ program runs for 18 months and can be completed in Brisbane, Melbourne, Perth or Sydney. It has a broad focus and is open to grads from all disciplines so long as they have a commitment to customer service.
The ‘Finance’ program runs for two years and must be completed in Melbourne. It’s is aimed at those with finance degrees but anybody with solid analytical skills and an ability to interpret financial data can apply.
The ‘Institutional Banking’ program runs for 18 months and can be done in Melbourne or Sydney. You don’t need a specific degree but it will count in your favour if you can show you’re a well-rounded person who has been involved in extra-curricular activities. You’ll also need to be independently minded but collaborative as well as digitally savvy.
The ‘Technology’ program is 18 months long and based in Melbourne. For this program, you probably will need a degree in computer science, engineering, information systems or science.
All the programs involve grads being exposed to diverse people, situations and environments. All provide supportive coaching, peer-to-peer learning, mentoring, training, network and guidance provided by senior leaders.
You start the process by filling in an online application. You may then be invited to take part in some online assessments to determine if you're a good fit for the grad program you’ve applied for. If your application proceeds, you’ll be invited to an assessment centre. There you’ll undertake a variety of activities as well as do a face-to-face interview and meet some people in ANZ’s grad program. If that goes well, you’ll receive a verbal offer.
ANZ pays those in its grad programs generous salaries and bonuses. Staff get discounts on ANZ banking products as well as having access to discounts on some retail and hospitality purchases. You may also get free tickets to the sporting and artistic events ANZ sponsors and enjoy some fine dining while building customer relationships.
Given the size of the business, there are plenty of opportunities for lateral and upwards moves. Positions are always advertised internally and managers often alert their team members if an appropriate opportunity for advancement has materialised.
The vibe of the place
There’s a clear hierarchy but senior staff are supportive and the culture is a positive, friendly one. You can expect to be invited to lunches, dinners, drinks and parties with your co-workers. It’s not required but many grads opt to join ANZ’s social club.
Graduate satisfaction Rating: 4.1 stars
From the employer:
"Our history dates back over 175 years. We are committed to building lasting partnerships with our customers, shareholders and communities in 33 countries in Australia, New Zealand, throughout Asia and the Pacific, and in the Middle East, Europe and America.
We provide a range of banking and financial products and services to over 9 million customers. Connecting you to a world of opportunity.
The ANZ Vision
We’re in an exciting period of growth as we work towards becoming a super regional bank. We’re broadening our global presence by leveraging off our strong foundations in Australia, New Zealand and across Asia. This means that we are able to offer our employees access to a greater knowledge base and more opportunities than ever before. You’ll be able to have real involvement guiding ANZ through this growth period.
Why the ANZ Graduate Program
Our program is built around several key pillars:
A broad range of experiences — By giving you experience across multiple rotations, we can help you find what you truly love. We’ll help you learn things you never thought you would.
Constant support — Guiding you during your graduate journey is critical. Throughout the program, you’ll receive feedback, support and clear direction from a range of managers at ANZ.
Networking opportunities — You’ll get the chance to network with a range of senior managers and executives. Not only does this give you the chance to form a rich personal network across the bank, but you’ll be able to learn from a range of senior ANZ people.
While we value academic achievement we're also genuinely interested in what makes you unique. At ANZ we are building a vibrant, diverse and inclusive workforce. We value the diverse backgrounds, perspectives and life experiences of our people to help us forge strong connections with all our customers, innovate and make better decisions for our business."