A Day in the Life at MMEM

One of the goals my manager has set for me is to try and attract new customers to the branch. This can be achieved by calling electricians who live or work in the local area but are yet to have an account.

I attend our monthly meeting, where my manager outlines the month's sales, the KPIs that we have done well in and ones that may require improvement, and also the forecast for the coming month.

I am serving on the counter as well as taking phone calls in between working on my emails. I find that having these face-to-face interactions is a nice break from staring at my computer screen.

I prioritize serving customers that are walking in but in between this I check the back-order report and low stock report to make sure any goods that need to be purchased are ordered in for customers to ensure they receive them on time.