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Services Australia

3.5
  • 1,000 - 50,000 employees

Office & Workplace at Services Australia

7.3
7.3 rating for Workplace, based on 40 reviews
Please comment on your company's office space, location and facilities. And while we're at it, please tell us a little about the dress code.
Current office is clean and well kept. Current floor can be empty on some days and full on others. Dress code is smart casual
Graduate, Brisbane
We just moved into a new building.
Graduate, Adelaide
No big issues a few issues with heating and cooling of the buildings and access to parking for all employees.
Graduate, Canberra
I like the office as it is right now. I know there will be a refit though and there is no privacy for vulnerable customers in the refit design. The uniform stands out too much outside of work which poses a safety risk.
Graduate, Adelaide
We've worked in two buildings while here and I can say I do prefer the new office building. However, since moving there has been a greater mandate for employees to abide by the corporate attire dress code. Although this is standard for most office places, I have sensed a lack of consistency for what is acceptable for male and female attire respectively. Although I have no qualms with office attire in a general sense, I believe it is important to make concessions dependent on the environmental conditions - especially when moving into a building that doesn't always have the best ventilation and climate settings for corporate attire. Adelaide is known for being a very warm place and mandating a collared shirt and pants for your Male staff is hard to justify when Female staff can wear sundresses without any sort of comment or follow up. I've had my attire commented on a number of times - even to the point where my director asked me to tuck my shirt in. Again, I don't have an issue with people wearing sundresses. I just think it's important to take into account that although the office may be air conditioned - public transport isn't always and when staff on lesser salaries have that as their most tenable option to get to work, I think it is a little harsh to expect the corporate attire recommendations to be followed to the letter for one group of staff and not necessarily the other.
Graduate, Adelaide
The office space is adequate, so are the facilities. We have to wear uniforms as we are customer facing, but non-customer facing wear business casual.
Graduate, Adelaide
The office is well equipped but I find it inconvenient to be on the 10th floor. I dress in business casual most days.
Graduate, Adelaide
The air conditioning doesn't really work quite well. Otherwise it is a decent office. Dress code is standard, no issue. The bathrooms in the office are very clean and nice.
Graduate, Perth
Space and location are good, no amenities such as tea or coffee
Graduate, Melbourne
It's a modern office, which means it's awful. We moved from a lovely 80's office which was colourful in a retro way and had good privacy to a modern office which requires pass scanning at least twice to enter the office (which sometimes don't work) and an open-plan layout which designers fetishize but is awful for actual working. Privacy is non-existent, the office is extremely loud and open so people use headphones rather than talking to each other, and you lack any sense of security or permanence because you don't own your desk and can't decorate. God help you if you have any kind of noise sensitivity or want your privacy when working. Thing cost in the region of 100 million I believe too. Dress code is quite good though: standard office stuff.
Graduate, Adelaide
Facilities vary between buildings but are generally sufficient and well cared for. Some maintenance requests take a long time to be actioned which would be my only gripe to do with facilities (eg. a tap on my floor has been out of use for longer than I have been in this team which is now almost 3 months leaving only 1 working tap for a whole floor to use)
Graduate, Brisbane
The new building in Adelaide for Services Australia is great. The downside is that hot-desking is still a requirement. This creates an unsettled feeling when coming into the office and feeling the need to clean the workstation before use to prevent the risk of contracting communicable illnesses.
Graduate, Adelaide
Dress code appropriate and generally adhered to. Location convenient and space comfortable
Graduate, Brisbane
It's nice overall, great location, neat fit out. being Public service its lame we dont get any of the building's perks or even tea and coffee but oh well.
Graduate, Perth
Very modern open office with good facilities.
Graduate, Canberra
Plenty of space and facilities are great Dress code is semi-formal. e.g. for male corporate staff a tie is not required
Graduate, Melbourne
When I first started, I worked in service delivery in a smart centre, the dress code was non-existent for some people and was not enforced. I have since worked at multiple offices and let me tell you something - you would think that some of the staff here were never toilet trained or simply can't read at all. countless times I have seen toilet stalls that have been left in a state by the previous user, despite every stall having a laminated sign that says 'please clean up after yourself'. I have seen urine on the seat, poo on the seats, the walls, all over the toilet bowl. WTF A filter tap in the kitchen in my current office has been broken for over a month and still hasn't been fixed.
Graduate, Brisbane
The offices can be old depending on where you are. Facilities are usually fine. The dress code is business casual for back office, uniform for front office. Business attire when the bosses are around.
Graduate, Brisbane
Depending on what office you work in.
Other (Please specify) - APS 3 Service Officer & Graduate, Other (Please specify) - Devonport, TAS
it's fine, nothing great or bad about any of it. The uniform isn't great, it feels and looks cheap, so I do not feel very professional wearing it.
Graduate, Other (Please specify) - Tweed Heads