Services Australia Reviews

There are options to move forward or across in many capacities. It is mostly about putting yourself out there and taking the first step in having those conversations. The process can differ for every person.

Being the largest Federal Government agency we provide relief to millions of Australians during times of disaster. I also was involved in a 10-week remote placement in the Northern Territory that primarily involved providing Centrelink services to remote indigenous communities.

My team is friendly and cooperative. They are understanding and helpful.

They promote diversity and have set targets for diversity. They host regular activities and/or days/events for recognition.

Interesting, challenging, varied

My current manager is extremely knowledgeable, experienced and approachable. She is supportive and encourages me to grow. She gives both feedback and praise. Overall, I have had very good managers in my current role.

More than adequate office space and facilities. The dress code is business wear.

Online assessment, written interview (instead of the normal video interview), 2 written assessments, 1 group interview with a given task, 1 individual interview Just standard behavioural and technical questions - what stands out in the data to you, how did you handle this type of situation, etc?

I think I am fairly remunerated for the work that I do and I look forward to progressing at the end of the program. I hope the pay offer from the APSC increases but at the moment I am happy with what I am receiving.

There are many opportunities provided, we have regular training. I have picked up skills in communication, organisation, responding to complex customers. Also, knowledge specific to my area - eg. family and domestic violence, risk of suicide etc.

Very flexible when it comes to hours.

Fairly high - reducing office footprints, need for service centres etc. Newer buildings with higher energy ratings.