GMHBA Graduate Stories

The work that we do can be likened to being a Chef – a Chef takes unappetising raw ingredients and adds the magic that turns the dish into something delicious!

A really big part of my role as Head of OD is leadership – which means helping others to achieve their goals.

I thoroughly looked forward to coming to GMHBA each day, as the culture of the Customer Service Centre was wonderful. All the staff were so friendly, and fun and genuinely tried to do the best for our members each and every day.

When the work requires specific subject matter experts and will take a certain amount of time, a project manager is needed to ensure the project runs smoothly and delivers the expected outcome/s.